Questions, problems, ideas. Email us at goobnow.contact@gmail.com. A human reads everything, and we typically reply within 24 to 48 hours.
Create an alarm in the app and choose the Device mission. Place your goob Device away from your bed, like the bathroom or the kitchen. When the alarm rings, it only stops when you walk over and tap your phone on the Device. No battery, no charging, no pairing needed.
In goob it's called focus mode. You choose which apps stay locked in the morning. From your alarm until your routine is done, those apps are unavailable. Emergency calls always work.
Subscriptions are handled by Apple, not by us. On your iPhone, go to Settings > Apple ID > Subscriptions, pick goob, and manage or cancel from there. No calls, no forms. Apple's guide walks you through it step by step.
Open the goob app, go to settings, and tap Restore purchases. Make sure you're signed in with the same Apple ID you used when you subscribed. If nothing comes back, email us and we'll sort it out.
Just one thing: permissions. goob rings through silent mode, low volume and Focus, so none of those can stop it. It only needs your permission for alarms, the one the app asks for when you set it up. Double check in Settings > goob that alarms are allowed. If it still doesn't ring, email us.